Welcome to
Harmonic Vision Technical Support |
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On Windows 8, if the program sound and animation is "freezing" or you receive the error message "MaGp is not responding", click here for solution. |
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If you just purchased a Music Ace product which is not compatible with your Apple OSX 10.7 Lion computer, please call 800-474-0903 (U.S. only) or 608-422-2283. |
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If you receive an error message when installing or running your Music Ace product click here. |
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If you are having a problem installing or running a Music Ace Product, please click here. |
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If you need help managing groups and users for Music Ace Maestro click here. |
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If you need help managing groups and users for Music Ace or Music Ace 2 click here. |
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For all other technical support issues, please submit an error report.
The Harmonic Vision Technical Support Department can also
be reached at 800-474-0903 (U.S. only) or 608-422-2283 weekdays between the hours of 9:00am and 4:00pm Central Time. |